Grade C pharmacy technicians dominate the dispenser profession in retail medicine outlets. To prepare retail medicine outlets for accreditation, BHB has trained 5,059 Grade C pharmacy technicians. To determine the training’s effectiveness, icddr,b compared the dispensing practices of 220 trained and 220 untrained Grade C pharmacy technicians from 11 districts using direct observation and interviews.
The study concluded that BHB’s training of Grade C pharmacy technicians improved retail medicine dispensing practices in Bangladesh, which suggests the benefit of scaling up the training program.
An important finding of the the study:
| Practice | BHB-trained dispenser (n=220) | Untrained dispenser (n=220) | p-value |
|---|---|---|---|
| Whether the clients counselled on Duration of treatment; Type of medicine; Purpose of medicine; Reaction with food, etc. | 78.2% | 60.9% | P=0.000 |
